FAQ
How Can We Help You?
General
H-Points
- What are H-Points?
- How does the H-Points system work?
- How do I earn H-Points?
- Can I post 3 Instagram posts of 1 photo on my Instagram and get 60 H-Points?
- Are my H-Points convertable to cash?
- Can I earn H-Points during promotions or deals?
Order
- Product Packaging
- How can I check the status of my order(s)?
- Can I cancel a paid order?
- Can I change shipping address for a paid order?
- What if my order item out of stock?
- What can I do if I fail to checkout due to an item being out of stock?